Account Management
- Can I change my Date of Birth?
- Can I change my email address?
- Can I change my selfie?
- Can I have more than one VeriFLY account?
- Recover Account on My New Device [Work Pass]
- What happens to my data if I uninstall the VeriFLY app?
Covid-19 Test / Vaccine
- Digital Certificates / Smart Health Card accepted by VeriFLY
- Accepted Covid-19 Test types
- Are Vaccine Cards accepted?
- How long before a flight can I submit my Covid-19 test review?
- Name on Digital Vaccine / Digital Test certification doesn’t match on other documents
- Submitted multiple test/vaccines at the same time but some have been approved and others not
General
- Can I use VeriFLY with my children?
- Does VeriFLY support code share flights or connecting flights?
- I am unable to scan the QR code that I received via invitation email
- Is my VeriFLY pass linked to my airline boarding pass?
- VeriFly Upgrade
- What is a QR code?